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Learn about the exciting features available in the Agent Desktop.

  • Agents: learn how to navigate and use the Agent Desktop and script features
  • Script Builders: learn about the agent's experience, along with some ideas to incorporate into your own scripts

This course provides an overview of the key features in the Agent Desktop.  Learn how to navigate through a script, and watch some of the exciting features available, including opening script pages, changing content dynamically and conditional formatting.